South Korean electronic giant Samsung just last week released the Galaxy S7 into the global market.
However recent reports indicated that the device exploded during or after charging.
The galaxy note 7 has already sold over 2.5 milion units.
But Samsung has claimed that customers can swap the bad devices with new one.
“There was a tiny problem in the manufacturing process, so it was very difficult to figure out,”
“It will cost us so much it makes my heart ache. Nevertheless, the reason we made this decision is because what is most important is customer safety”. president of Samsung’s mobile business Koh Dong said.
The firm said it would take about two weeks to prepare replacement devices.
According to Samsung, the phone has been launched in 10 countries so far but with different companies supplying the batteries.